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I have made an unauthorised transaction report. What can I do if I disagree with the investigation assessment or outcome?

If you disagree with the investigation assessment or outcome for your unauthorised transactions, you may approach FIDReC for further escalation. The dispute can be lodged through FIDReC's website at www.fidrec.com.sg.


You may also contact FIDReC at +65 6327 8878 or info@fidrec.com.sg.

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